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United Business Languages
Pge. Santa Catalina de Sena 2, 3º A
07002 Palma de Mallorca, Spain

Mobile: +34 634 015 210

Phone: +34 871 020 292

E-mail: info@bizlanguages.com

Social Networks

 Hair & Beauty

 

Dialogue Builder:  1.1. Greetings

 

Table of contents

1. Greeting a customer

2. On the phone – set an appointment

3. Greeting someone you know

4. Glossary

“First impressions are the most lasting.”  – Proverbs

Unit:  1    2    3    4    5    6    7    8    9

 

1. Greeting a customer

 

C:

Good morning.

H:

Good morning. Can I help you?

C:

Yes. I’d like a haircut, please.

H:

Right this way, please. Have a sit.

C:

Thank you.

H:

You’re welcome.

 

2. One the phone – set an appointment

 

H:

Hello, JET SET Salon, Nelsi speaking.

C:

Good afternoon. This is Rosa Ramirez.

H:

How can I help you?

C:

I’d like a new style. Are you able to see me now?

H:

No, I’m afraid not. You’d need to book an appointment.

C:

Can I book one now?

H:

Sure. Let me see? Would 10 o’clock tomorrow morning work for you?

C:

Yes, that’s fine.

H:

Great. Then, see you tomorrow at 10. Thank you for calling and have a lovely day.

C:

Thank you. Same to you. Bye, bye.

H:

Bye.

 

3. Greeting someone you know

 

H:

Hi Carla. How’s it going?

F:

Hi Paula. I’m alright, thanks. How about you?

H:

Oh, I’m just fine.

F:

Listen! Do you have time for me this week? I want to colour my hair.

H:

OK. I think I can squeeze you in. I’ll give you a call when I get to the store.

F:

Sure. No problem.

H:

How are the children?

F:

They are just fine, thanks.

H:

He! Have a nice day.

F:

The same to you. Bye.

H:

Bye.

 

4. Glossary

C: = Customer (Client)

H: = Hairdresser

F: = Friend (Family member)

 

can = poder

to help =ayudar

I’d like … (I would like…) = Me gustaría, desearía

haircut = corte de pelo

right this way = por aquí

have = tener

to sit = sentarse

new style (new look) = nuevo  imagen

to set up (arrange) = concertar

to speak = hablar

How …? = ?Cómo …¿

to be able to (can) = ser capaz de

I’m afraid = Lo siento (frase)

to book = reservar

appointment = cita

sure = por supuesto

Let me see! = ¡Déjamever!

would = quería, sería

Great! = ¡Genial!

Same to you! = ¡Igualmente!

How’s it going? = ¿Cómo va?

to want = querer

to squeeze in = caber (acomodar)

Have a nice day! = ¡(Qué) Tenga un buen día!

Unit:  1    2    3    4    5    6    7    8    9    Return to top

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